What distinguishes one carpet cleaning company from another?
This checklist will ensure that you have asked the right questions.
Do they have good references?
Our company is considered by many to be one of the most reliable carpet cleaning companies in the area. We are fully Bonded & insured.
What kind of experience do they have?
We have cared for the finest of carpets and area rugs. We have handled many specialty items and have seen many unusual situations. Whether the carpet is natural or synthetic, our experience makes us one of the most experienced cleaners in the area.
Are they well educated in their field?
Sadly, most companies in our industry to not invest in educating themselves in their field. We regularly attend educational courses, certification schools, conventions, and study trade journals and books related to our industry. We are abreast of cutting edge technology and changes that regularly occur in our industry.
What systems do they use?
Many cleaners use outdated equipment with components that do not work properly. At our company, you can be assured that we use state-of-the-art equipment. The machines we use are the most advanced systems available today. Our equipment does not over-wet the carpet. You can expect maximum soil removal and the pile of the carpet will be “standing tall” again.
Do they use top quality products?
Our vans are stocked with only the very best products from top manufacturers. We refuse to use discount products that tend to leave sticky residues behind and discolor the carpet. You can be assured that our products are effective, efficient and safe for you, your carpet and the environment. If a spot can be removed, our products will remove it.
Do you get what you bargained for?
Never select a carpet cleaning company based on price. Carpet cleaning is not as cheap as some would like you to think. Their technique is to advertise a low price to get in the door so they can push their low quality, ineffective goods at higher prices than the real professionals charge. Quality cleaning is not cheap but will extend the life of your investment, and care for your carpeting in a way that will save you money in the long run.
Do they guarantee their work?
After having uninformed, uneducated, or a downright unscrupulous carpet cleaner in your home, the hardest part is getting them back to fix the problem. At our company, if you are not completely happy with the service experience you receive from our company, we will rush back to your location at no charge and no obligation to correct the situation.
Do they offer a referral program?
We want to reward you for sending customers to us. For each new customer you send to us, we will send you a $10 referral Gift Card and your friend gets $20 off their total bill ($99 min. does apply). And remember that we guarantee our work, so help your friends, neighbors and coworkers enjoy high quality carpet cleaning.